Documentation / Knowledge Base
Knowledge Base¶
The knowledge base serves as a repository how-to articles and guides designed to help you get the most out of Enclave. If you can't find what you're looking for in our knowledge base you can ask for help in our community support channels, or email us. We’re happy to help.
Account Management¶
- How to cancel an Enclave subscription or close your account
- How to transfer organisation ownership to another account
Platform¶
- What happens if Enclave is down?
- What firewall ports should I open to use Enclave?
- What are relayed connections, and how to avoid them?
- What are the 100.64.x.x IP addresses
Troubleshooting¶
Connectivity¶
- All connected systems appear as relayed connections
- Windows Firewall classifies Enclave interface as Public
DNS¶
- Single-label hostnames not resolved by Enclave Gateway
- Another process has bound a DNS listener to the Enclave Adapter